RobotDigg ME, we Sell what we Can do.
Remark Service content：
1. Pre-sale: we will in-depth communication according to the samples/instruction for your company and the actual production workshop, targeted can effectively guarantee the product.
2. Production: we welcome your company related technical personnel to supervise, guide, we will also update you the stadus of production.
3. Before shipment: we will make qualified products with the equipment, and by your confirmation of shipment.Before leaving factory, giant equipment should be tested by both parties. Test material offered by buyer;Installation and debugging of production line: RobotDigg ME will send 1-2 technicians for machine’s installation and debugging according to customer’s requirement;
Guarantee period: Guarantee period is 12months after leaving factory, damaged parts caused by quality problem is changed for free during guarantee period. Maintenance technicians' board and lodging and the round-trip airplane ticket expense undertakes by the buyer, but without service charge.
4. After-sale service: Service is available lifelong. Maintenance technicians' board and lodging and the round-trip airplane ticket expense undertakes by the buyer. After 12months guarantee period over, should pay additional service charge USD100.00 for each technician / one day; Or, the buyer can send technical worker to seller’s factory for training etc.
RobotDigg ME will response any inquiry at soonest speed and make sure it will be solved as soon as possible.
RobotDigg ME can offer engineers training for free.